Information Technology Support Services

IT Service | Service Offering | Sample Projects

The IT support services we provide include information assurance, system administration, database administration, communications, network support, configuration management, application development, website design and development, help desk services.

• Information Assurance
  
  We provide security support at the desktop, network, and Internet levels. Our personnel identify, test, and develop protections against intrusions.
  
  
• IT Systems Analysis and Development
  
  We provide support in the development cycle such as needs assessment, requirements and design analysis, design, development, testing, documentation, maintenance, and system integration for legacy and web-base applications. We also support PeopleSoft and Oracle applications.
  
  
• Systems Administration and Network Engineering
  
  We provide support for Windows NT/2000 or Unix based servers and assist clients in the test and evaluation of new and upgraded equipment. We manage the overall project/network management of client's LAN/WAN systems, which include network topology assessment, network design, and component implementation.
  
  
• Database Administration
  
  Our database products support: Oracle, MS-SQL, MS Access, and DB2. We perform functions such as installation, configuration, modeling, design, and creation of the database to back-up and recovery strategy and procedures.
  
  
• Web-based Application Support
  
  The Norland Group provides the development, planning, test, evaluation, and implementation support. The Norland Group team utilizes Database Management Systems (DBMS) such as Oracle and SQL Server, and web development tools such as JAVA, CGI, Perl, DHTML, XML J2EE, Weblogic, Cold Fusion and Rational Rose.