This position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)
---------------------------------------------------------------------------------------------------------------------Position Title: 398083-Customer Field Support Engineer
Location: Cedar Rapids, IA
Pay Rate: $45-$65
Contract Duration: 6 months contract
OVERVIEW & IMPACT:
Applicant will focus on triage of customer, field and local test issues while improving efficiency of process and tools. Some travel required.
JOB RESPONSIBILITIES:
• Keep platform software issues synced with internal issues
• Validate Jira/data (collect logs, get replication procedure, etc)
• Replicate & Triage Issues, provide feedback
• Minor tools edits/improvements
• Use the Continuous Integration system (python edits and database queries)
• Keep stakeholders informed
• Coordinate between teams
• Potential to support certification testing on site (US, Europe, Asia)
QUALIFICATIONS & REQUIRED SKILLS:
• Python
• Excel, Word
• Jira (or equivalent issue tracking system)
• GIT (or equivalent version control system)
Additionally, we look for the following universal qualities in all candidates:
• Resourceful Achiever: self-motivated and proactive, you flex to try new approaches and creatively solve problems
• Avid Learner: you thrive with challenges, seek continuous growth and improvement, and seek data to prove your hypotheses
• Devoted Professional: you are diligent and deliberate in your work, leveraging your expertise to deliver results without ego
• Thoughtful Collaborator: you build relationships across teams, offering help and welcoming ideas from others to drive work forward in an inclusive manner
PREFERED SKILLS (optional)
• GNSS test and debug
• Embedded firmware debug
• SQL
• Matlab
• C programming for PC and Linux desktop applications
• Embedded firmware
• Linux
• Android
• Schematics, RTL
• SPIRENT
We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks
------------------------------------------------------------------------------------------------------If you are interested in this position, please submit your resume in a Word Document with the month and year that you have worked at each previous position to - Veronika@norlandgroup.com and copy: 398083-Customer Field Support Engineer to the email Subject Line.
Or click this email link and attach your resume in a MS Word Document format
Job Posted Date: 12/17/2024
