Home PageWho We Are and What We DoPhilosophyCareerContact Us
Core Competencies Workforce Solutions IT Service Products GSA

This position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)
---------------------------------------------------------------------------------------------------------------------

Position Title: 395872-Support Analyst (Bi-lingual – Korean/English)
Location: San Jose, CA

Pay Rate: $25-$30

Contract Duration: 6 months contract

Description of role:

  • Minimum of 1-3 years’ experience working in a related role such as order entry/management, inventory management, purchasing, shipping and RMA management activities.
  • Preferred experience in a fast-paced organization, technology or similar preferred.
  • Experience in a technology company in an RMA capacity Responsibility: Manage Inventory: Track incoming shipments, log all activity for inbound and outbound inventory, monitor inventory at DSA San Jose and other sites;
  • Work with appropriate parties for depletion plan, perform monthly cycle count, and reconcile inventory.
  • DSK RMAs – Coordinate, monitor, and execute return process with HQ.
  • Branch Transfers – Coordinate, monitor, and execute inter-company transactions.
  • Communication between technicians, RMA, Logistics, Sales team and HQ, help guide them on what to do and update status until completion.
  • Customer Registration – create the code in the system upon sales team’s request if there’s any new Shipto customer, change or update the name/address change.

Requirements:

  • Intermediate Word / Excel skills.
  • Able to understand Inventory and Supply Chain concepts and policies.
  • Proactively manages issues and activities and can prioritize well.
  • Strong communication, highly motivated individual capable of working with limited direction.
  • Ability to work under pressure and to tight deadlines while following explicit policy and procedures.
  • Ability to multi-task in a fast-paced, high-tech environment.
  • Excellent organizational skills, detail-oriented, monthly reports and works well in a team environment or as an independent contributor.
  • Ability to work calmly, maintains a professional demeanor, produce results under pressure, and escalate to management appropriately.
  • SAP experience is preferred
  • Bilingual (Korean/English) is preferred as this position needs to communicate to HQ.

We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks


------------------------------------------------------------------------------------------------------

If you are interested in this position, please submit your resume in a Word Document with the month and year that you have worked at each previous position to - Veronika@norlandgroup.com and copy: 395872-Support Analyst (Bi-lingual – Korean/English) to the email Subject Line.

Or click this email link and attach your resume in a MS Word Document format

Job Posted Date: 12/13/2024